Refund and
Return Policy
1. Return
Policy
- We do not accept returns
on products that have been opened or used.
- Returns are only accepted in the
case of:
- Damaged products
- Defective products
- Wrong item delivered
- But unboxing video and
photographs should be provided for strong evidence
2.
Reporting an Issue
- Customers must report any issue
within 72 hours of delivery.
- To raise a request, contact us
with:
- Order ID
- Photos or videos of the product
- Description of the issue
3. Refund
/ Replacement
- Once the issue is verified, we
will:
- Offer a replacement product,
or
- Provide a refund (if
replacement is not available)
- Refunds will be processed within 5–7
business days.
- The refund will be credited to
the original payment method.
4.
Non-Refundable Cases
We do not
offer refunds or returns in the following cases:
- Change of mind
- Product not suitable for
skin/hair type
- Allergic reactions (customers are
advised to do a patch test)
- Delay caused by courier services
5.
Cancellation Policy
- Orders can be cancelled before
they are shipped.
- Once the order is shipped,
cancellation is not possible.
6.
Shipping Charges
- Shipping charges are non-refundable.
- In case of damaged or wrong
products, we will bear the replacement shipping cost.
7.
Contact Us
For any
questions or concerns, contact us at:
Email: camliqainternational@gmail.com
Phone: 9676758943
Address: Chinnamushidiwada, Sujathanagar,
Visakhapatnam, 530047 A.P.